Upcoming service outage to Banner – November 15 to 18
As part of Information Technology (IT) Services’ commitment to maintaining optimal systems and operations, an extended Banner and Banner-related system outage will occur from Friday, November 15 at 5 p.m. to Monday, November 18 at 6 a.m.
Should an extended outage be required, systems will be brought back online on Tuesday, November 19 at 6 a.m. Further communication will be distributed if necessary.
This outage will accommodate an upgrade to the core administrative information system shared by Â鶹´«Ã½ University and Durham College.
During the outage, all MyOntarioTech self-service applications will not be available, including:
- Web Time Entry
- Adding/dropping classes
- Advisor services
- Applicant portal
- Application to graduate
- Course book lists
- Fee statements
- Financial Aid profile
- Grades
- Password changes
- Preview available courses
- Student account/fee info and credit card payments
- Student/faculty schedule
- Student exam schedule
- Web transcripts
Other services not available during the outage include:
- Canvas Catalog
The following services will be available with little or no impact during the outage:
- MyOntarioTech (excluding administrative self-service applications listed previously)
- Canvas
- MyOntarioTech link to Canvas
- Network password management and reset utility
- Wireless network (CAMPUS-AIR)
- UCard (ID card database)
- Student email accounts
- Targeted messages and announcements
Limited services will be available to:
- Blackboard transact (meal plan)
- Class (Athletics)
- Clockwork (new students who have never used the system will not be able to use the system)
- Campus Library
- Cognos (data will not be refreshed until Banner upgrade is complete)
Please direct inquiries to the IT Service Desk at servicedesk@dc-ot.ca or call ext. 3333.
